How to add a transaction

Transactions record the financial data of your practice. Each transaction has a date, and is done for a particular client (debtor). Therefore, you must enter the client BEFORE you can do a transaction for that client. A transaction consists of a number of line items. If you think of a transaction as a till slip from a supermarket: coffee, sugar, bread and milk are all line items on the transaction. Each line item has a unit price, a quantity and an amount.

You can also allocate lines to more than one patient in one transaction. Each line item will reflect the patient you have added the line to.

Do a transaction for a patient in the queue as follows:
Also see How to queue a patient
Click on SYSTEM on the main menu                               
Click on QUEUE -> TRANSACTION
Select the client from the queue

OR   Click on the icon on the toolbar
If you did not queue the patient do the following:
Click on TRANSACTION on the main menu                    
Click on TRANSACTION
Click on ADD TRANSACTION
Select the client
Select the patient
OR   Click on theicon on the toolbar

The invoice (transaction) number, client name and number, invoice date, user, location and patient will be displayed at the top of the transaction. You can change the date, user, location and patient while you are busy with a transaction.

Date
The default date is the date of the computer - which should be the current date. If you change the date of the transaction, all the lines that you add thereafter will have the new date.

User
Click on the USER button to change the user. This allows you to enter lines for different users. You can have more than one user per transaction.
Also see How to add user passwords

Location
Click on this button to change the location. This allows you to dispense stock from different locations.
Also see How to work with different stock locations

Patient
Click on this button to change the patient. This allows you to add line items for different patients.
Also see How to add a patient

Status
This is a way to identify transactions that you want to return to at a later stage to complete. It is linked to a service that you add to the transaction. For example, use this function when you send a blood test to a laboratory and you want to return to it at a later stage to add the results. Set the status of the service to LAB RESULTS. When you use this service, it will change the transaction status to LAB RESULT and you will be able to return to it. The status of a transaction can be changed manually by clicking on the STATUS button.
Also see How to add a service item
Also see How to edit a pending transaction
Also see Pending transaction list report
 

Transaction notes
You can enter notes in this space. These notes will print on the invoice. You can click on the MESG buttons to fill in pre-typed messages.
Also see How to add messages to invoices and statement

How to add stock to a transaction

Click on the STOCK button on the transaction window
Select the stock item
Select the quantity

Also see How to add a stock item

How to add stock to a transaction using a barcode scanner

The barcode scanner function is not part of Microvet’s initial features and can be purchased from BdS as well as the barcode scanner.

Click on the CODE button on the transaction window
Scan the item

Select the quantity
 

Also see How to add a stock item

How to add a service to a transaction

Click on the SERVICE button on the transaction window
Select the stock item

Also see How to add a service item

How to add a method to transaction

Click on the METHOD button on the transaction window
Select the method

Also see How to add a method

How to add a payment to a transaction
Click on the NEW LINE button on the transaction window
Click on PAYMENT

Description
You can add a pre-typed message in the description line e.g. ‘PAYMENT - thank you’, when you click on the MESSAGE button or you can add text.
Also see How to add messages to invoices and statements

Pay the entire transaction
Click on this button if the client wants to pay the full amount of the CURRENT TRANSACTION.

Pay off account
Click on this button if the client wants to pay the WHOLE OUTSTANDING BALANCE.

Type in the payment amount
If the client only wants to pay PART OF THE BALANCE enter the amount in this field.

Method of payment
It is important to select the method of payment e.g. CASH, CHEQUE, CARD, TRANSFER or OTHER. The cash-up report will sort the payments according to the method of payment.
Also see How to cash-up

Cheque number
You can enter the cheque number if the client pays by cheque.

Not a payment / Not banked yet / Banked
This will show whether the payment has been banked or not.
Also see How to bank client payments to a bank account

Post dated cheques
You can fill in the post-dated date if the cheque is post-dated. This cheque will be included in your daily cash-up, but will only be available to bank on the post-dated date.

How to add a QUICK payment to a transaction

Click on the CASH or CHEQUE or CARD buttons on the transaction window

Each will automatically add a payment for the value of the TOTAL OUTSTANDING BALANCE of the client and automatically specify the method of payment.

How to add other types of line items to a transaction
Click on NEW LINE
Select one of the following lines:

(A)  Debit
You can use a debit line when you want to open an account for a client with a debit balance.

(E)  Discount
Use this to give discount.
Also see How to use the different discount options

(F)  Debit journal and (G) Credit journal
Normally, if you made a mistake in a transaction, the transaction can be edited to correct the mistake,  or the line item can be erased completely. However, when you do a month-end procedure, all transactions are written to the OLD TRANSACTION database table. Those transactions can only be viewed in PREVIOUS LINES and cannot be changed or erased. Thus, if a mistake has been made in an old transaction, and the client's balance must be increased, a DEBIT JOURNAL can be added to correct the balance. If the client's balance must be decreased, a CREDIT JOURNAL can be added.

(H)  Interest debit
Interest will automatically be added during a month-end procedure, if the client has been set up to have interest charged. Interest will be added as a line item, just like the other line items in a transaction. The client will see exactly where the interest comes from and on which date it has been added.
Also see How to add a client

(I)  Interest payment
Use this line item type if the interest charged has been paid.

(J)  Administration fee debit
Administration fees will be added automatically during a month-end procedure, if the client has been set up to have administration fees charged. Administration fees will be added as a line item, just like the other line items in a transaction.
The client will see exactly where the administration fees come from and on which date it has been added.
Also see How to add a client

(K)  Administration fee payment
Use this line item type to pay for administration fees charged.

How to change a transaction line item

Select the line item in a transaction
Click on EDIT LINE
 

Remember: Only users with level 3 / 4 access will be able to edit a PAYMENT line.
Also see How to add user passwords

How to delete a transaction line item

Select the line item in a transaction
Click on DELETE LINE

Remember: Only users with level 4 access will be able to edit a PAYMENT line.
Also see How to add user passwords

Information applicable to all line items

Description
The description of all the line items can be changed or something could be added to the description e.g. ‘PAYMENT - Thank you’. You can also click on the MESSAGE button to replace the description with a pre-typed message.
Also see How to add messages to invoices and statements

Date
The default date is the date of the computer
- which should be the current date. You can change the date of the line item and/or you can change the date of the transaction. Remember that when you change the date of the transaction AFTER you have added line items, the dates of these items WILL NOT be updated automatically, only the items that you add after you have changed the transaction date will have the same date of the transaction.

Rates 1 / 2 / 3 / 4
The default rate is rate 1 for service items and rate 3 for stock items, but you can change it for individual items.
Also see How to add a service item
Also see How to add a stock item

Pet health discount
Also see How to set up a pet health benefit plan

Type amount
If you want to manually enter the amount, you have to check this radio button first before you can change the amount.

Quantity
You can change the quantity and the program will automatically adjust the amount.
Also see How to add a service item
Also see How to add a stock item

Patient
Click on this button to change the patient.
Also see How to add a patient

Amount
This field will display the amount. If you want to change this field you first have to check the TYPE AMOUNT radio button.

Discount
Also see How to use the different discount options

Apply discount message
Also see How to use the different discount options

Add TAX
If you click this button (while the tax is 0), it will change the tax rate to the system default and add the TAX amount to the total.

Deduct TAX
This is a function for practices that sell drugs at zero tax rate to farmers. If you click on this button, it will change the tax rate to 0 and deduct the tax amount from the total.

Recoverable
Untick this box if you want to mark the line item as non-recoverable. You have an option to include or exclude non-recoverable line items in your financial reports. To use this feature in order to evade tax, is a criminal offence
Also see How so set up your local setup: How to enter your practice details
Also see How to add a client

Print on statements
In certain cases, such as in the case of a journal entry, you do not want the line item to be printed on statements and be seen by the client. In that case, remove the tick from the box.

User
Click on the USER button to change the user. This allows you to enter lines for different users. One can have more than one user per transaction.
Also see How to add user passwords

Location
Click on this button to change the location. This allows you to sell stock from different locations.
Also see How to work with different stock locations

How to view previous transaction lines while busy with a transaction

Click on the PREV. LINES button on the transaction window

You can also view previous transactions lines without being in a transaction.

Click on TRANSACTIONS on the main menu
Click on PREVIOUS LINES
Select the CLIENT

How to print a stock label while busy with a transaction

Select the stock line item
Click the LABEL button on the transaction window

(The label will only print if Microvet is set up to do so.)
Also see How to set up your local setup

How to admit a patient to hospital while busy with a transaction

This function converts a normal transaction to a hospital transaction. The patient, will remain in hospital until the patient is discharged. Hospital transactions for patients still in hospital will not be converted to old transactions during the month-end procedure. You will still be able to edit them.

Click on the ADMIT TO HOSPITAL button on the transaction window

Also see How to admit a patient to hospital

How to view category line items while busy with a transaction

This function will show you all the line items that you have added for a specific patient for a specific category. Use this to view the vaccination or deworming history.

Click on the ADD CLINICAL button on the transaction window
Select the patient
Select the category

Also see How to add and edit categories

How to age a client balance while busy with a transaction

Sometimes when the client has a balance amount for more than 30 days and a payment is made, the remittance advice of the invoice will print a credit amount as the current balance. To correct this, the balance can be aged before an invoice is printed.

Click on the AGEING button on the transaction window

How to print a laboratory request while busy with a transaction

Click on the LAB button in the transaction window

Also see How to print a laboratory request

How to add a clinical record for a patient while busy with a transaction

Click on the ADD CLINICAL button on the transaction window
Select the patient

Also see How to add a clinical record

You can also edit the last clinical record added for a patient while busy with a transaction.

Click on the EDIT CLIN button on the transaction window

How to edit the last clinical record for a patient while busy with a transaction

Click on the EDIT CLIN button in the transaction window
Select the patient

How to view clinical history of a patient while busy with a transaction

The history can be displayed on the screen, printed or copied to a text file.
Also see
How to set up your local setup

Click on the HISTORY button on the transaction window
Select the patient

How to edit client information while busy with a transaction

Click on the CLIENT button on the transaction window

Also see How to add a client

How to edit patient information while busy with a transaction

Click on the PATIENT button on the transaction window
Select the patient

A patient's details as well as the next vaccination date, phone back date, etc. can be accessed while you are busy with a transaction.

Tip: If you are busy with a transaction and want to add a new patient, click on the CLIENT button on the transaction window and then click on ADD PATIENT. Enter the detail of the new patient. Click on the PATIENT button in the top right hand corner on the transaction window and select the newly added patient and add the next line items.

Also see How to add a patient

How to do a balance enquiry while busy with a transaction

Click on the BALANCE button on the transaction window

The outstanding balance, break down of the balance, discount rendered at month-end, balance after discount is subtracted, whether the client is a bad debtor and the client notes, will be displayed on this window.

How to view images and documents linked to a patient

This is also a summary of the diagnosis made.

 Click on the IMAGES button on the transaction window
Select the patient
Select the appropriate image or document
Click on the IMAGE or DOCUMENT button at the bottom of the window

Also see How to add a clinical record: How to setup Microvet to link images to clinical records
Also see How to add a clinical record: How to setup Microvet to link documents to clinical records

How to print an invoice while in a transaction

Click on the INVOICE button on the transaction window

When you print an invoice for the first time, it will print TAX INVOICE at the top of the page. When you print the same invoice a second time, it will print (DUPLICATE) TAX INVOICE.
Also see How to set up your printers

How to print a statement while busy with a transaction

Click on the STATEMENT button on the transaction window

A statement will only print if there is an outstanding balance on an account.
Also see How to set up Microvet defaults: Statement style
Also see How to set up your printers

How to edit a transaction

Click on TRANSACTIONS on the main menu
Click on TRANSACTION
Click on EDIT TRANSACTION
Select the client

OR Click on the icon in the toolbar

A transaction can be edited to correct a mistake made in that transaction. However, as soon as the month-end procedure is done and the transactions become old transactions, they can no longer be changed.

How to delete a transaction

Click on TRANSACTIONS on the main menu
Click on TRANSACTION
Click on DELETE TRANSACTION
Select the client

Remember: Only users with a level 4 access to the program will be allowed to delete a transaction. If a person with a lower access level tries to delete a transaction, access will be denied.
Also see How to add user passwords

How to add a quick cash sale

To use this quick sale function you first have to create a cash account and then link this account to your cash register icon. When you click on the cash register icon a transaction is added immediately and the stock list will appear.
Click on theicon on the toolbar

Select the stock item

If the cash account does not exist, follow these steps to add the account and link it with your cash sale icon:

Click on CLIENTS on the main menu
Click on CLIENTS
Click on ADD CLIENT
Type ‘CASH’ in the surname field
Click on OK

Click on FILE on the main menu
Click on DEFAULTS
Click on the ACCOUNTS button
Click on the CASH button
Select your default cash account

Over time this cash account can become very slow because of the amount of transactions added to it. You can then archive this account or open a second cash account e.g. ‘CASH 2’ and then link this account to your cash register icon.
Also see How to archive old transactions
Also see How to set up Microvet defaults: How to add default accounts

How to edit a pending transaction

Click on TRANSACTIONS on the main menu
Click on TRANSACTIONS  

Click on EDIT PENDING TRANSACTION

Select the transaction
Click on EDIT

To remove the pending transactions from the list:

Click on COMPLETE or COMPLETE ALL
or edit the pending transaction and change the status to completed

Also see Pending transaction list report

How to add a transaction using the patient's name

Use this option if you want to look up the patient name instead of the client name when adding a transaction. This option uses the full name of the patient. (This will mainly be used in equine practices.)

Click on TRANSACTIONS on the main menu
Click on TRANSACTION
Click on ADD PATIENT TRANSACTION
Select the patient

How to add batch transactions

Use this option when you want to select a method and do a number of transactions for different patients using the same method and the full name of the patient. (This will mainly be used in equine practices.)

Click on TRANSACTIONS on the main menu
Click on TRANSACTION
Click on ADD BATCH TRANSACTION
Select the method
Select the patient

How to print a condensed invoice

The condensed format will summarise transactions according to the categories to which each line item belongs. The detail will not appear on the invoice but only the name of the category and the total of all the items in that category. This is NOT transparent invoicing. If you would treat a patient with Clamoxyl for R20, Prednisolone for R10 and Vit BCo for R5, the condensed invoice will print a single line named DRUGS with a total of R35. This saves paper and printing time but does not reveal the detail to the client. The previous lines and the transaction listing report are not altered and will show the detail of each line.

Also see How to set up Microvet defaults